Safaricom looks to grow customer numbers by 2mn with new prefix numbers

Safaricom looks to grow customer numbers by 2mn with new prefix numbers

February 18, 2020 0 By mykenyancareers
SYLVIA MULINGE - Safaricom looks to grow customer numbers by 2mn with new prefix numbers
Safaricom has also rolled out a new numbering system that provides its customers with the freedom to choose their own number rather than pre-assigned mobile phone numbers/FILE

NAIROBI, Kenya, Feb 18 – Safaricom has introduced SIM cards with the 0110 and 0111 prefixes, available at the firm’s shops and dealer outlets countrywide.

In a statement, the telco, which currently has 34.5 million users, says it targets 2 million new customers with the new numbers.

The numbers will be available free of charge, with users only being required to activate with a top up of Sh50 airtime.

Safaricom has also rolled out a new numbering system that provides its customers with the freedom to choose their own number rather than pre-assigned mobile phone numbers.

“The new 0110 and 0111 prefixes alongside our new numbering system are part of our “For You” commitment to be Simple, Transparent and Honest. We continue to invest in additional enhancements and services to better meet the needs of our customers as they evolve and to also provide them with even more freedom and flexibility,” said Sylvia Mulinge, Chief Customer Officer, Safaricom.

The new prefixes were allocated by the Communications Authority of Kenya in 2019 after the exhaustion of the 07XX prefixes.

Other Safaricom prefixes include 070X, 071X, 072X, 074X, 0757, 0758, 0759, 0768, 0769 and 079X.